Tickets are purchased directly from The National Lottery. Each ticket is shared with other members in the form of a syndicate of 49 or less. 1 in 5 jackpots are won by syndicates!
A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. By setting a cookie on our site, the user should not have to log in a password more than once per session, thereby saving time while on our site.
How secure is the service
Hatchster Ltd transacts all payments on behalf of Lotto-social. Hatchster will take all necessary steps, in line with industry best practice, to ensure that all your personal and confidential information remains secure at all times. Please take a look at our security policy for further information.
Hatchster Ltd collects contact (name, address, phone numbers, email address), personal (date of birth) and payment related information from users applying for membership through the site. This information is used to process the membership application and to contact the user with National Lottery and/or EuroMillions alerts and may well be passed on to other companies as required to carry out the service offered by the site. Groupify Ltd, who acts as a syndicate allocation manager on behalf of Hatchster Ltd, uses the data collected in order to create, manage and validate any claims and therefore make any payments due for winning draws. Hatchster Ltd in conjunction with Groupify Ltd are the sole owners of the information collected on this site. Hatchster Ltd may from time to time use users’ contact information to inform them of special offers relating to the service, run by the company and it’s partners. We do not sell users’ personal contact details on to third parties.
We will collects information on our site from visitors collectively, including which sections of the site are most frequently visited, how often and for how long. This data is always used as aggregated, non-personal information. We will utilise this information to improve and enhance our services by monitoring the areas on the site which are most popular to you. The data collected is not linked to personally identifiable information.
Notification Of Changes
Hatchster Ltd transacts all payments on behalf of Lotto-social. Together with Groupify Ltd, it will take all necessary steps to ensure that your personal information is not disclosed accidentally or processed for any other purpose other than those described in this policy. In addition, both Hatchster and Groupify Ltd have put in place encryption controls to ensure that the processing of personal information is secure and thus prevent unauthorised access.
Suggestions And Queries
For any queries regarding your personal data or suggestions please do not hesitate to contact us.
Updating Membership Information
Users’ membership information (such as postal address, phone numbers, email address, etc) can be updated at any time via the Members Area which is located on our site via the login button.
Control your communications
We understand that sometimes managing your inbox can be a headache. Take control of your communication settings here.
Cancellation/variation/suspension of accounts
If Hatchster Ltd discovers that a Member was not eligible to open an account or any information submitted during registration was provided fraudulently, or is inaccurate, Hatchster Ltd reserves the right to take all appropriate steps in relation to that Member and his account (including, without limitation, suspending or terminating that account, and investigating any security issues).
Hatchster Ltd may at its discretion terminate this agreement if a Member’s conduct in any way compromises the Company’s reputation or contravenes the Policies and Procedures or the Member Syndicate Agreement. A Member has 28 days in which to appeal against the decision.
Hatchster Ltd may also wish to suspend or terminate the service:
a) for repair or maintenance work or in order to upgrade or update its systems; or
b) if Hatchster Ltd ceases to run the offer or any part of it to its Members for any reason whatsoever; or
c) for any other reason at Hatchster Ltd’s sole discretion.
On termination of a Member’s account, Hatchster Ltd will return the Members unutilised funds to the bank (or building society) account details or by cheque / known payment method where details of which are held by the company. In the event that the company is not able to return the unutilised funds to the relevant bank (or building society) account it will retain the unutilised funds for a period of three months from the date the account was terminated. If any provision in the membership agreement is found to be invalid, illegal or unenforceable the company may amend or delete the provision. The amendment or deletion of any clause will not affect the remaining clauses and provisions. The company never forfeits its rights to require a Member’s compliance with the membership agreement or with applicable laws and regulations governing business conduct. Only in rare circumstances will a policy be waived, which is only permitted when conveyed in writing by the company. Any such waiver will apply only in that specific case and may not be used as a precedent in any other case. The Company’s failure to exercise any of the rights in this agreement does not constitute a waiver of the company’s right to require compliance. Waiver of any part of this agreement or any provision of the rewards programme must be in writing and signed by an authorised officer of the company. This agreement is subject to acceptance by the company and shall be deemed to occur when the company sends an electronic mail or text of acceptance.
To contact the company please write to the following address:
Lotto Social Customer Service,
BCM Box 5552London
Alternatively, you can always speak to a customer support representative between the hours of 9.30am – 5.30pm on 01618504402 or email firstname.lastname@example.org
How to join Lotto Social
Prospective Members will be expected to supply their mobile number, email address, selected offer and other information to the company during registration depending upon the method of registration. This information may also include, but is not limited to, a Prospective Member’s:
b) date of birth;
c) email address;
d) password details;
e) address details;
f) Mobile number;
g) Credit Card detail;
h) Bank Account and Sort Code details;
The Prospective Member may also elect to join more than one offer. In so doing the Prospective Member will separately be bound to terms of each offer selected as detailed in the offer’s terms and conditions. On approval of your application to join an offer you will be sent an email which confirms your service membership together with your syndicate information.
Lottery Club Member Syndicate Agreement
This constitutes an agreement between the applicant or Member and Hatchster Ltd whoseRegistered Head Office is:Hatchster Ltd5 Langley Street,Third Floor,London WC2H 9JA England. Customer Support To contact the Company please write to the following address: Hatchster Ltd BCM BOX 5552 London WC1N 3XX Alternatively, you can always speak to a customer support representative between the hours of 9:30am – 5.30pm GMT on 01618504402 or email email@example.com
A Club Member is appointed from the date of acceptance of the application by the company. To apply for membership you must:
a) be 16 or over;
b) ensure where debit or credit card details or any other payment method been supplied, that the card or other payment details supplied are those of the prospective Member who is an authorized user
c) ensure the card number or any other payment details referred to in the above has not been reported as lost or stolen.
The Company reserves the right to refuse to complete registration for a prospective Member for any reason in its absolute discretion.
Lotto Social Terms And Conditions
As a visitor to this site, you are required to acknowledge that you have read, understand and agree to be bound by these terms.
Hatchster Ltd, Company Reg No: 05698103 and VAT No: GB 929147502 registered office at Companies House is 5 Langley Street, Third Floor, London WC2H 9JA England.
To contact us please write to the following address: Customer support centre, Lotto Social, BCM BOX 5552, London, WC1N 3XX. Alternatively, you can always speak to our customer support representatives between the hours of 9.30am – 5.30pm GMT on 01618504402. Or email us on firstname.lastname@example.org.
Hatchster Limited is a company registered with the Information Commissioners Office, Registration number Z9654140 and maintains and manages the database and all promotions for the Lotto Social brand. The National Lottery syndicate management service club is operated by Groupify Ltd. Groupify Ltd appoints syndicate managers who purchase all lottery tickets, manages National Lottery ticket allocation and distribution of winnings. Hatchster Ltd is the syndicate club organiser and charges a fee for syndicate managements, other Member services and the issuing of Lotto results alerts.
The service offered by Hatchster Ltd and associated brands, such as LottoSocial is not a gambling service nor is Hatchster Ltd and associated companies operate as a gaming company which requires a license from the UK Gambling Commission. Hatchster Ltd does not require a lottery operating license; confirmation can be gained by visiting the UK Gambling Commission website, Lottery Sector, Lottery Syndicate, Example 1 – Syndicate organiser. Hatchster Ltd is not required to be regulated by the Financial Services Authority; a Syndicate does not amount to joining a collective investment scheme.
Upon joining a Syndicate Club and where the ticket has been purchased on behalf of the club Member, Hatchster Ltd will pay each Member it’s share of winnings so long as payment is received from the National Lottery for entry into or participation in any of the syndicate games. We reserve the right without prior notice or liability, to provide any other type of alternative legally licensed lottery draw. Hatchster Ltd does not accept any responsibility or liability to any third party and is indemnified if any aspect of the service does not comply with the laws of a particular country. People who access this site do so of their own volition and are responsible for complying with relevant local laws in their country of residence. Hatchster Ltd cannot guarantee, under any circumstances, the accuracy of the content which from time to time subject to change and or the functionality of the overall site. Any decision made by an individual based on information on this site is the responsibility only of that individual. Hatchster Ltd does not accept liability for loss or damage supposedly linked or relating to the use of this website or its contents whatsoever. A Club Member acknowledges that he/she has a copy of the said agreement or has seen and has access to the same.
All rights reserved. EuroMillions is the trademark of Services aux Loteries en Europe. The National Lottery and Lotto logos are trademarks of the National Lottery Commission. Lotto Social is not connected with Camelot Group PLC, The National Lottery Commission or Services aux Lotteries en Europe operators of the EuroMillions Lottery or any other lottery companies other than in the normal course of business. This website and other trading brands lottosocial.com form part of Hatchster Ltd.
A Club Member understands that if the payment is not received by the company by the due date for the Lottery alert and syndicate management service then they may not be entitled to any winnings generated by said syndicate. Groupify Ltd, the operator of the syndicate management service, will disburse claims from all valid claimants from the Lottery service. Each Member will be entitled to its share of the winnings in accordance with the syndicate size of the Club joined which is currently set at a maximum of 49 Members. Disbursements of any funds will be made normally within 14 days. For any prizes greater than £1,000 the claimant will need to contact the customer services centre on email@example.com who will take the claimant through the claims process.
If a Club Member gives card details or other payment details relating to a bank (or building society) account held jointly with another person, any prizes won may be paid into such joint account for sums greater than £1000, else all winnings are issued by the selected winnings payment options. All winnings will be added to Members account. In order to claim any cash winnings the minimum balance must be £3 or over. Members can receive cash winnings via their method of payment made or as described in the “Cashout” section of the members Area.
Groupify Ltd reserves the right to require a Member to supply further documentation to verify that Member’s age or identity or to request an authentication agency to verify the Member’s identity. Hatchster Ltd in conjunction with Groupify Ltd are the sole owners of the information collected on this site. But from time to time may provide you with 3rd party offers. In addition, Hatchster Ltd may from time-to-time use your personal data to inform you of special offers relating to the Lottery service.
National Lottery syndicate share
Size of a syndicate is based on an offer detailed in the offer’s terms and conditions and as such the Member’s share is divided equally amongst the number of registered Members within the syndicate. A maximum syndicate size is up to 49 Members is normally maintained . Groupify Ltd the owner of the syndicate management service will disburse any valid claims to all syndicate Members request.
Club Members must keep passwords secure at all times in order to prevent unauthorised access. In the event that a Member has forgotten their password the Member can click the forgotten password link and a password reminder will be sent to the Member’s registered mobile number.
As a Club Member of Lotto Social, you agree that we are permitted to charge fees as per the offer and any other charges that you may incur in connection with your use of Lotto Social. We will automatically charge you, using your specified payment method.
Warranties and indemnities
Each prospective Member warrants that they will only use their account and use the site in accordance with these Terms and Conditions and in an appropriate and lawful manner and, by way of example, that they shall not in connection with using their account or use of the site and shall not authorise or permit any other party to:
a) receive, access or transmit any content which is obscene, pornographic, threatening, racist, menacing, offensive, defamatory, in breach of confidence, in breach of any intellectual property right (including, without limit, copyright) or otherwise objectionable or unlawful; or
b) knowingly or recklessly transmit any content (including, without limit, viruses) through the site which shall cause, or be likely to cause detriment or harm, in any degree, to computer systems owned by the company or others; or
c) hack into, make excessive traffic demands on or cause any impairment of the functions of any computer system, deliver or forward chain letters, “junk mail” of any kind, surveys, contests, pyramid schemes or otherwise engage in any behaviour intended to inhibit others from participating or using the site or any other website, or which is otherwise likely to damage the reputation or business of the company or of any third party.
Each Member and Prospective Member agrees to indemnify the company against any costs, losses, damages and expenses which the company may suffer or incur arising out of or in relation to any claim, legal proceedings or demand made by any third party due to or arising out of a Member’s wrongful or negligent use of his or her account, access to the site or breach by that Member or Prospective Member of these Terms and Conditions.